Refund Policy

QuickChef offers paid subscription plans, billed on a monthly recurring basis through Razorpay. By subscribing, you authorize us to charge your chosen payment method automatically at the start of each billing cycle until you cancel. We also email you 3 days before each renewal.

You may cancel your subscription at any time through your account settings from the "Account" page or by contacting us at info@quickchef.in

• Cancellation stops future billing; it does not end your current billing period early.
• You will continue to have access to paid features until the end of the billing period you've already paid for.
• No partial refunds are provided for unused time within a billing period, except as described in Section 3.
• If a renewal payment fails, we'll retry it automatically over the next few days and email you; your access continues meanwhile. If all retries fail, your access is paused and no further charges are attempted. Your saved recipes and favourites are kept, and you can restore access at any time by subscribing again.

As QuickChef is a digital subscription service providing immediate access to features upon payment, refunds are generally not provided once a billing cycle has started, except in the following cases:

• Duplicate charge: If you were charged more than once for the same billing cycle due to a technical error.
• Unauthorized charge: If a payment was made without your authorization (e.g., unrecognized transaction), subject to verification.
• Service failure: If QuickChef's core features were materially unavailable for a significant portion of your billing period due to an error on our part, and the issue was reported to us and not resolved.

To request a refund under these circumstances, contact us at info@quickchef.in within 7 days of the charge, including your registered email address and transaction details. We will review each request and respond within a reasonable time.

If a refund is approved, it will be processed back to your original payment method via Razorpay. Refund processing times depend on your bank or payment provider and are typically completed within 5–10 business days of approval.

"Plus" tier has a 7 days free trial. To start free trial set up auto-pay, a ₹5 verification charge will be made and automatically refunded. The first ₹499 charge happens on day 8 unless you cancel before the end of free trial. Cancelling during the free trial ends access immediately, and you're not charged. If you do not cancel before the trial ends, your subscription will begin automatically and billed as per Section 1. No refund will be issued for the first billing cycle solely on the basis of forgetting to cancel a free trial, unless required by applicable law.

We may update this Refund Policy from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised policy. Please check this page periodically.

For refund requests or questions about this policy, contact us at:

Email: info@quickchef.in